Privacy Statement

Parc Hotel al lago di De Carli Helmut & Co sas, having registered office in Campi al Lago n 9· Vadena, 39052 Caldaro (hereafter Parc Hotel on the lake) is committed to protecting the online privacy of users. Pursuant to art. 13 of EU Regulation 2016/679 (hereafter: "Regulation"), this statement was written to inform you on our privacy policy and how your personal data is handled when you visit our website (hereafter “Website”), as well as to enable you to give your specific and informed consent to the processing of your Personal Data, where applicable. Please be informed that parental consent is required for children under 16 years of age. The information and data provided by you, or otherwise acquired through use of our online services (hereafter "Services") on your part, will be processed in compliance with the Regulation and the Data Controller’s obligation to confidentiality. Pursuant to the Regulation, Parc Hotel on the lake shall process Personal Data based on the principles of lawfulness, fairness, transparency, limitation of purpose and retention, data minimisation, accuracy, integrity and confidentiality.

TABLE OF CONTENTS

1. Data Controller
2. Personal Data subject to processing

• a. Browsing data
• b. Special categories of Personal Data
• c. Data volunteered by Data Subjects

3. Purposes of data processing
4. Lawful basis and mandatory or optional nature of data processing
5. Disclosure of Personal Data
6. Transfer of Personal Data
7. Retention of Personal Data
8. Your rights
9. Changes

1. Data Controller

In relation to the data processing carried out through our website, the Data Controller as defined above is Parc Hotel al lago di De Carli Helmut & Co sas. For any information regarding the processing of Personal Data by the Data Controller, including the list of Data Processors, please write to the following address: info@parchotel.info

2. Personal Data subject to processing

Please be informed that as a result of website browsing, the Data Controller will collect and process Personal Data that may consist of information like name and surname, identification number, online identifier, mail address, e-mail address, landline and/or mobile telephone number or information on one or more physical, physiological, psychological, financial, cultural or social features relating to an identified or identifiable person (hereafter “Personal Data”). The following Personal Data is processed through our Website:

• a. Browsing data
  During normal operation, the computer systems and software used to operate our Website acquire some Personal Data the transmission of which is implicit in the Internet communication protocols. The collection of this information is intended to be associated with identified parties; however, the data collected might by its nature allow users to be identified through processing and association with data held by third parties. This category of data includes IP addresses or domain names of computers used by users who connect to the Website, URI (Uniform Resource Identifier) of requested resources, the time of request and method used to submit it to the server, the size of the file obtained in reply, the numerical code indicating the server response status (successful, error, etc.) and other parameters relating to the user's operating system and IT environment. This data is used for the sole purpose of obtaining anonymous statistical information on the use of the Website and to ensure its correct functioning by identifying any anomalies and/or abuses, and are therefore deleted immediately after processing. The data could be used to ascertain responsibility in the event of possible computer crimes against the Website or third parties; except for this possibility, the data collected from the Website is removed within a short period of time.
• b. Special categories of Personal Data
  If you send us your application via e-mail or through our website, you might provide us with Personal Data that falls within special categories as set forth in art. 9 of the Regulation, namely: “[…] personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and [...] genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation”. Please do not disclose this type of data unless it is strictly necessary. Please be informed that if you do choose to provide this type of data without giving your specific consent to the processing (e.g. by sending a CV), the processing on our part will relate to data made manifestly public by the Data Subject, as provided for by art. 9(1)(e) of the Regulation. Therefore, the Data Controller will be released from any liability or dispute whatsoever in connection with the processing of such data. As previously mentioned, explicit consent to the processing of special categories of Personal Data is fundamental if you do choose to disclose such information. Please be also informed that the Data Controller may view any social media profiles made openly available on professional networking sites or platforms (e.g. LinkedIn).
• c. Data volunteered by Data Subjects
  We may process Personal Data of third parties that you send to the Data Controller when using certain services on our Website (e.g. the request/contact/booking forms). In these cases, you act as independent Data Controller, thereby assuming all the obligations and liabilities set by law. In this sense, you release the Data Controller from any and all responsibilities and obligations with respect to any dispute, claim, compensation for damages etc. that may be received from third parties whose Personal Data has been processed through the Website functions in violation of applicable data protection laws. In any case, if you provide or process Personal Data of third parties while using our Website, you warrant – assuming full liability – that processing has a lawful basis in compliance with art. 6 of the Regulation. 3. Purposes of data processing If necessary and with your specific consent, we will process your Personal Data for the following purposes: a. Provide the services you require; b. Respond to requests for assistance, information or bookings; c. View CVs and contact applicants; d. Comply with legal and tax obligations; e. Marketing purposes: the data provided may be used, subject to explicit and specific consent, for the sending of promotional and marketing communications, including newsletters and market surveys, using automated tools (SMS, MMS, e-mails, push notifications) and non-automated tools (paper mail, telephone calls by operators). The lawful basis for the processing of your data for these purposes is art. 6, paragraph 1, letter a) of the Regulation. The processing of data for direct marketing is optional and based exclusively on your free choice, and denying your consent for this purpose will not affect the use of services on your part. f. Commercial profiling purposes: the data provided may be used, subject to explicit and specific consent, for purposes of commercial profiling and creation of personalised offers, based on purchases made and/or browsing behaviour and/or other consumer’s data and/or data provided at the time of registration on our website and/or responses to market surveys. The processing of data for commercial profiling is optional and based exclusively on your free choice, and denying your consent for this purpose will not affect the use of services on your part. 

4. Lawful basis and mandatory or optional nature of data processing

The lawful basis for the processing of Personal Data for the purposes referred to in section 3 (a-b-c) is art. 6(1)(b) of the Regulation (performance of a contract) as the data is necessary to provide the services required and/or to respond to requests from the interested party. Giving your Personal Data for these purposes is optional, but indispensable to activate the services provided by the Website, to answer requests or evaluate CVs. With specific reference to the purpose 3.c and the viewing of profiles on professional networking platforms made freely available on the Internet, as mentioned in section 2.b, the lawful basis is art. 6(1)(f) of the Regulation, i.e. the legitimate interest of the holder in verifying the candidate’s suitability for the open position and any potential risks.
For the purposes illustrated in section 3.d, the lawful basis is art. 6(1)(c) of the Regulation (compliance with legal obligations).
Once provided, Personal Data must be processed for the Data Controller to comply with legal obligations. Art. 6(1)(a) of the Regulation (your consent) is the lawful basis for the processing of data for the purposes referred to in section 3.e. In this respect, activities that involve the direct sending of advertising material, direct sales or market surveys and commercial communications in relation to products or services similar tothose you purchased, the Data Controller may use your e-mail and mail addresses without your consent, in accordance with and within the limits allowed by art. 130, paragraph 4 of the Italian Data Protection Code and the by the Decision of the Italian Data Protection Authority of 19 June 2008. The lawful basis for the processing of your data for this purpose is Art. 6(1)(f) of the Regulation (legitimate interest). For the purposes listed in section 3.f, the lawful basis is art. 6(1)(a) (consent). 

5. Disclosure of Personal Data

For the purposes listed in section 3, your Personal Data may be shared with:

• a. Parties who typically act as Data Processors, namely: i) persons and/or organisations providing us assistance and counselling services on marketing and communication; ii) persons and/or organisations who assist us in providing certain services (e.g. hosting providers) iii) persons and/or organisations who perform technical maintenance activities (including maintenance of network equipment and electronic communication networks); (collectively, “Recipients”);
  b. Persons, entities or authorities to whom Personal Data must be disclosed by virtue of legal provisions or orders given by a competent authority;
• c. Parties authorised by the Data Controller to perform activities that are strictly related to the provision of services or for the purposes listed in section 3, who have committed themselves to confidentiality or have legal obligation to confidentiality (e.g. employees).

6. Transfer of Personal Data

Some of your Personal Data is shared with Recipients who may be located outside the European Economic Area. The Data Controller ensures that these Recipients process your Personal Data in compliance with the Regulation. Transfer of Personal Data may be based on an adequacy decision, on Standard Contractual Clauses approved by the European Commission or on another appropriate legal basis. For further information please contact the Data Controller by sending an e-mail to: info@parchotel.info

7. Retention of Personal Data

Personal Data processed for the purposes referred to in section 3(a-b) will be kept only for as long as strictly necessary to achieve those purposes. In any case, since data is used in order to provide services, the Data Controller will process the Personal Data up to the time allowed by Italian law (art. 2946 of the Italian Civil Code and subsequent amendments). With regard to any CVs submitted through the Website or by e-mail (see section 3.c), the Personal Data will be kept for as long as necessary for the purpose. The Data Controller may contact the candidate again shortly before the indicated deadline to ask for an extension of the retention period. Personal Data processed for the purposes referred to in section 3(d) will be stored for as long as provided for by applicable laws and regulations. Personal Data processed for the purposes referred to in section 3(e) and 3(f) will be kept until we have consent; if you do not withdraw your consent, your data will be stored for a time deemed appropriate. For more information on our data retention policy and criteria, please contact: info@parchotel.info

8. Your rights

Pursuant to Art. 15 and following of the Regulation, you have the right to obtain access to your Personal Data at any time. You have the right to request from the Data Controller rectification or erasure of your data, as well as to object to and restrict processing of your data in the cases provided for by Art. 18 of the Regulation. You have the right to obtain the Personal Data concerning you in a structured, commonly used and machinereadable format in compliance with Art. 20 of the Regulation.mm m Requests must be submitted in written form and sent at: info@parchotel.info In any case, you also have the right to lodge a complaint with the competent Supervisory Authority (Italian Data Protection Authority) if you consider that the processing of your Personal Data infringes the applicable law, pursuant to Art. 77 of the Regulation.

9. Changes

This Privacy Policy takes effect on 25.05.2018. The Data Controller reserves the right to amend or update the content of this policy, in part or in full, especially in the case of changes in the applicable law. Since the content of our Website and Privacy Policy may be subject to change, we recommend you visit this section regularly for updates on how we collect and use Personal Data.

SSL encryption
This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us in the function of the site operator. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line. If SSL encryption is enabled, the data you submit to us cannot be read by third parties.

Web Server Log
For smooth functioning and, if necessary, troubleshooting, web pages always have logs on the web server where IP addresses are stored. Like many other companies, we operate our website through the servers of a professional service provider. While IP addresses by themselves are not personal information, they could theoretically be associated with people using tracking tools. In addition, the time, the browser type and the page you are looking for are saved. These logs will be deleted after one month.

RapidMail
In order to subscribe to the newsletter offered on our website, you can register via our web form. We use the so-called double-opt-in procedure. Here, a confirmation email is sent to the email address you have stated, together with a request for confirmation. Registration will not take effect until you have clicked on the activation link included in the confirmation email. We use your data transmitted to us exclusively for the dispatch of the newsletter, which may contain information or offers.
We use rapidmail to send our newsletter. Your data will therefore be transmitted to Rapidmail GmbH. Rapidmail GmbH is not allowed to use your data for purposes other than sending the newsletter. A transfer or sale of your data is not allowed to Rapidmail GmbH. Rapidmail is a certified German newsletter software provider, which was carefully selected according to the requirements of the GDPR.
You can revoke your consent to the storage of the data and its use for newsletter dispatch at any time, for example using the unsubscribe link in the newsletter.

Review Sites
We also use third-party content on our website to render our website as informative and convenient as possible for you. These include, for example, various rating portals such as links to online travel agencies (OTAs) like https://www.tripadvisor.de/ und https://www.holidaycheck.de/ . We refer in this regard to the privacy statements of the respective provider.

HolidayCheck Group AG
When using this online rating option, personal data such as name, address, contact and communication data such as telephone number and e-mail address are collected. The responsible body for processing is the company HolidayCheck Group AG, Neumarkter Str. 61, 80796 München. A rating is voluntary and your data will only be collected, processed and used for the purpose of evaluation. These third party providers will receive your IP address for technical reasons. We have no control over the use of this data by the third party. We refer in this regard to the privacy policy of the provider https://www.holidaycheck.de/datenschutz

TripAdvisor
We use a social media plugin from TripAdvisor on our website Inc., 400 1st Avenue, Needham, MA 02494 USA ein?. TripAdvisor collects reviews from its users about tourist deals and is an online business. These reviews are combined with booking recommendations. We use the Tripadvisor widget to represent customer opinions about us in a neutral way. This represents a legitimate interest according art. 6, paragraph 1, letter f) of the GDPR. TripAdvisor places a cookie on your device as soon as you visit a page with the widget. TripAdvisor Privacy Policy: https://tripadvisor.mediaroom.com/CHDE-privacy-policy

Facebook Pixel
Anyone visiting our website should be aware of the fact that the Facebook Remarketing Tag has been reintroduced. With this type of tag, when visiting this website, the user is automatically redirected to the Facebook servers. In specific, the Facebook servers receive information on the website navigation and will use it for managing your profile. Further information on the data collection and policy is available at the following link: https://www.facebook.com/about/privacy/. As an alternative, it is also possible to disable the remarketing function “Custom Audiences” directly on Facebook by visiting the following link: https://www.facebook.com/settings/.

Facebook
The controller has integrated components of the company Facebook on this website. Facebook is a social network.
A social network is an Internet-based social meeting place, an online community that typically allows users to communicate with each other and interact in virtual space. A social network can serve as a platform to exchange views and experiences, or allows the Internet community to provide personal or business information. Facebook allows social network users to create private profiles, upload photos and socialize via friend requests.

The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. If an affected person lives outside the United States or Canada, the responsible for the processing of personal data is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Through each visit to one of the individual pages of this website, which is operated by the controller and on which a Facebook component (Facebook plug-in) has been integrated, the Internet browser on the information technology system of the person concerned causes an automatic download of a representation of the corresponding Facebook component of Facebook by the respective Facebook Component. A complete overview of all Facebook plug-ins can be found at https://developers.facebook.com/docs/plugins/?locale=de_DE. As part of this technical process, Facebook receives information about which specific sub page of our website is visited by the person concerned.

If the data subject is simultaneously logged into Facebook, Facebook recognizes with each visit to our website by the data subject and during the entire duration of the respective stay on our website, which specific sub page of our website the data subject is visiting. This information is collected through the Facebook component and assigned by Facebook to the respective Facebook account of the data subject. If the person concerned activates one of the Facebook buttons integrated on our website, for example the "Like" button, or if the person concerned makes a comment, Facebook assigns this information to the personal Facebook user account of the person concerned and saves this personal data.

Facebook always receives information via the Facebook component that the data subject has visited our website if the data subject is logged in to Facebook at the same time as accessing our website; this happens regardless of whether the person clicks on the Facebook component or not. If such a transfer of this information to Facebook is not wanted by the data subject, it can prevent the transfer by logging out of their Facebook account before retrieving our website.

The data policy published by Facebook, which is available at https://de-de.facebook.com/about/privacy/, provides information on the collection, processing and use of personal data by Facebook. It also explains which options Facebook offers to protect the privacy of the data subject. In addition, different applications are available which enable the suppression of data transmission to Facebook. Such applications can be used by the data subject to suppress data transmission to Facebook.

Instagram
The controller has integrated components of the Instagram service on this website. Instagram is a service that qualifies as an audiovisual platform, allowing users to share photos and videos, and also the distribution of such data to other social networks.
The operating company of Instagram's services is Instagram LLC, 1 Hacker Way, Building 14 First Floor, Menlo Park, CA, USA.
Each visit to one of the pages of this website operated by the controller and on which an Instagram component (Insta-Button) has been integrated, automatically causes the internet browser on the information technology system of the person concerned through the respective Instagram component to download a representation of the corresponding component of Instagram. As part of this technical process, Instagram has notice of the specific bottom of our website which is visited by the person concerned.
If the data subject is logged in to Instagram at the same time, Instagram recognizes with each visit to our website by the data subject and during the entire duration of the respective stay on our website, which specific sub page the affected person is visiting. This information is collected through the Instagram component and assigned through Instagram to the affected person's Instagram account. If the person concerned activates one of the Instagram buttons integrated on our website, the data and information transferred with it are assigned to the personal Instagram user account of the person concerned, thus saved and processed by Instagram.
Through the Instagram component, Instagram always receives information that the person concerned has visited our website if the person concerned is simultaneously logged into Instagram at the time of accessing our website; this happens regardless of whether the person clicks on the Instagram component or not. If the affected person does not want to transmit this information to Instagram, he /she can prevent the transmission from logging out of their Instagram account before retrieving our website.
More information and the current privacy policy of Instagram can be found here https://help.instagram.com/155833707900388 or here https://www.instagram.com/about/legal/privacy/

Google +
Within our online offering, features and content of the platform Google+, offered by the Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“), eingebunden werden. For this, e.g. Content such as images, videos, or text and buttons that allow users to share content from this online offering within Google. If the users are members of the platform Google+, Google can assign the call of the above contents and functions to the profiles of the users there.
Google is certified under the Privacy Shield Agreement, which provides a guarantee to comply with European data protection law (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active). For more information about Google's data usage, hiring and opt-out options, please refer to Google's Privacy Policy (https://policies.google.com/technologies/ads) as well as in the settings for the display of advertising impressions by Google (https://adssettings.google.com/authenticated).

Pinterest
We use buttons and widgets on our site from the social media network Pinterest, Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA.
By calling up pages that use such functions, data (IP address, browser data, date and time, cookies) are transmitted to Pinterest, stored and evaluated.
You can find the privacy policy, what information Pinterest collects and how they use it https://policy.pinterest.com/de/privacy-policy.

YouTube
This website uses the services of YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA, represented by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, with the purpose of incorporating video feeds. When users visit a page with incorporated video feeds, their IP addresses are automatically collected and sent to YouTube. During this stage, cookies are also normally installed on the computer. We have incorporated YouTube videos in full compliance with the expanded privacy policy. Also in this case, YouTube will contact Google. However, according to the Google privacy declaration, no personal data are treated. This means that YouTube will not collect additional information about the visitor until the visitor actually watches the video. However, should the visitor watch the video, the IP address will be forwarded to YouTube. If you are logged in, YouTube stores the information in your personal profile. We are unable to provide further information on the possible collection of data. For more information visit the following link: www.google.de/intl/de/policies/privacy/.

Twitter
Functions of the Twitter service are integrated on our sites. These features are available through Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and shared with other users. This data is also transmitted to Twitter. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Twitter. For more information, see the Twitter Privacy Policy at http://twitter.com/privacy.
Your privacy settings on Twitter can be changed here in the account settings http://twitter.com/account/settings.

ISSUU
550/5000
Functions of the service ISSUU are integrated on our pages. These functions are provided by Issuu, Inc., 131 Lytton Ave, Palo Alto, CA 94301, USA. With the Issuu service, you can connect, collaborate, share, and mix documents with other users of the Issuu service community on the Internet. We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by ISSUU. For more information, see the privacy policy of ISSUU Inc.: https://issuu.com/legal/privacy.

WhatsApp
This website uses WhatsApp-Sharing-Button by WhatsApp Inc., 1601 Willow Road, Menlo Park, California 94025 USA (“WhatsApp”). However, this function is only active when visitors click a the specific button. By clicking the button, users can quickly and easily forward the content of our website to their WhatsApp contacts. When clicked, WhatsApp-Sharing-Button simply sends a link. There is no collection of personal data. In specific, there is no collaboration or exchange of data with WhatsApp. Only when the button is clicked,  WhatsApp gets to know the website where the link has been sent from. More information on the privacy is available at the following link: www.whatsapp.com/legal/

Vimeo
Sometimes, we incorporate certain Vimeo components on our website. Vimeo is a service offered by Vimeo LCC, 555 West 18th Street, New York, New York 10011, USA. Every time a webpage containing these components is loaded, the page will make sure that the browser used also downloads a Vimeo component. When users open a website whilst at the same time being connected to Vimeo, the component will recognise the website originally visited and will use this information for adapting the personal profile. For example, if a visitor clicks “Play”, this information is sent to the Vimeo profile, where it is stored. If you disagree you can avoid this by simply exiting the Vimeo dedicated area before visiting our website. The Vimeo privacy declaration is available at the following link: https://vimeo.com/privacy

European travel insurance
Europäische Reiseversicherung AG provides information on the processing of personal data on its homepage. more information under this link https://www.reiseversicherung.de/de/datenschutz.html
Responsible for the data processing is the ERV (European travel insurance AG) with seat in the Rosenheimer road 116, 81669 Munich Germany.
In principle, you have the opportunity to use our website anonymously. We do not store personal or personally identifiable information (such as IP addresses) from users of the Website. When visiting our website, anonymized data (date, time, pages viewed, navigation, software used) are anonymized by us for the anonymous analysis of user behavior by means of an external service provider. The anonymization takes place before the data is stored at the service provider.
If you do not want social networks to collect data about your visit to our website, you must log out of the social networks before visiting our website or using the app.

BOOKING SOFTWARE
Our website uses a third-party application tool to process your non-binding inquiry as well as the booking. Personal data are only collected, processed and used to the extent that is expressly permitted in the context of the relevant data protection regulations or, moreover, that an effective consent of the data subject has been obtained.
The personal data will be deleted by us at the latest after the end of the respective use. Further personal data will only be collected, processed and used by us if you send it to us by yourself, e.g. within the scope of a registration, a survey, or to carry out a contract and this is done with your express consent. After termination of a contractual relationship, your personal data will be deleted. Excluded are personal data in respect of which statutory retention periods must be observed. These personal data are blocked by us.
If you would like to know more details about the data taken and processed by us, you can contact us via the section with the contact details in the imprint

Google Fonts
We use the Hotjar Ltd advertisement analysis service. By using these technologies, we get to know how visitors behave on the website, for example by scrolling down. We know which sections users visit and how many times they click on the single section. This tool also enables us to obtain opinions directly from website users. This information helps us rendering the navigation faster and more enjoyable.
By using this tool, we pay special attention to the treatment of personal data. We learn which section is clicked the most, the mouse movements on the website, how many times the website is scrolled down, the size and characteristics of the screen used for the navigation, the type of navigation tool (PC, laptop, mobile device, ...), the browser, the country of the visitor and the selected language. To prevent the usage of Hotjar, simply install a so-called “Do Not Track-Header”. If you visit our website using several different browsers, make sure to install a “Do Not Track-Header” on each browser. For more information visit the following link: https://www.hotjar.com/opt-out . For the privacy notice visit the following link: https://www.hotjar.com/privacy.

TypeKit Fonts
We use Typekit fonts on our website. This allows us to integrate certain fonts into our website. These fonts are provided by Adobe through servers in the United States. When you visit our website, the visitor's web browser establishes a direct connection to these servers. Among other things, the IP address of the visitor is transmitted to Adobe and stored there. Adobe participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US Framework More information about Adobe: Adobe Systems Incorporated, 45 Park Avenue, San Jose, California 95110, USA. Further information on data protection when using Typekit: https://www.adobe.com/de/privacy/policies/typekit.html

MyFonts Web Fonts
This page uses Web fonts provided by MyFonts Inc., 600 Unicorn Park Drive, Woburn, MA 01801, USA, for consistent presentation of fonts. When invoked, your browser loads the required web fonts into its browser cache to display the fonts and texts correctly.
To do this, the browser you use must connect to the MyFonts servers. MyFonts will then know that your website has been accessed via your IP address. The use of MyFonts takes place in the interest of a uniform and appealing presentation. This represents a legitimate interest also according art. 6, paragraph 1, letter f) of the GDPR. Further information on data protection at MyFonts can be found at the following link: https://www.myfonts.com/info/terms-and-conditions.

MATOMO (until the End 2017 PIWIK)
Matomo (or Piwik) is a tool for analyzing websites, so Webtracking. This allows operators of pages to understand the visitor movements. By analyzing the data, the page can then be optimized, for example, by adapting the structure according to its use. A big advantage of Matomo over other analytics software is the fact that it is hosted on its own server (so-called in-house hosting). In concrete terms, this means that only the site operator has the data collected. So they are not shipped to foreign servers where they are out of control and may be used in a non-compliant manner. Thus, Piwik can offer more privacy because only the site operator has full control over the data.
You are entitled at any time to request information about the personal data stored with us about your person free of charge. A corresponding request for information must be sent to us by e-mail at info@hotel.com and will be answered immediately.

Google Analytics
This website uses Google Analytics, a Google Inc. (“Google”) advertising efficiency analysis service. Google Analytics uses so-called “cookies”, small text files that are stored on the visitor’s computers and allow assessing the use of the website. The information (including the user’s IP address) is collected through cookies and sent to a server in the USA, where it is stored. Google then uses this information to analyse the navigation of our website, create reports of the activities on the website and provide different services. In some cases, Google may also transfer the information to third parties, for example if required by law or to other companies that process data on its behalf. Your IP address can under no circumstances be used by Google for purposes other than those indicated above. By visiting the website users agree to the treatment of their own personal data by Google for the above purposes. The installation of cookies on your computer may be prevented by adjusting your browser settings accordingly. However, in this case you need to be aware that the disabling of cookies could limit the quality of your navigation through the website, or your use of the same. To prevent Google from collecting and processing data as explained above, you need to download and install the fllowing plugin: https://tools.google.com/dlpage/gaoptout?hl=gb. Further information on the conditions of use and the Google Analytics data protection policy is available at the following link: https://www.google.com/analytics/terms/gb.html or https://support.google.com/analytics/answer/6004245?hl=gb. The website uses Google Analytics in IP-Masking mode, to ensure that IP addresses are collected in an anonymous format. It is important to point out that we use Google Analytics to evaluate and analyse AdWords data for statistical purposes, and also Double-Click-Cookie. Should you not be happy with this activity, you can disable it by visiting https://adssettings.google.com/?hl=gb.

Use of Google AdWords, Google Tag Manager and Remarketing
This website uses cookies for remarketing campaigns, with the objective of addressing visitors with advertising campaigns later on. The affected person has the possibility to disable these types of cookies by visiting the following link: https://adssettings.google.com/?hl=gb.

Hotjar
We use the Hotjar Ltd advertisement analysis service. By using these technologies, we get to know how visitors behave on the website, for example by scrolling down. We know which sections users visit and how many times they click on the single section. This tool also enables us to obtain opinions directly from website users. This information helps us rendering the navigation faster and more enjoyable.
By using this tool, we pay special attention to the treatment of personal data. We learn which section is clicked the most, the mouse movements on the website, how many times the website is scrolled down, the size and characteristics of the screen used for the navigation, the type of navigation tool (PC, laptop, mobile device, ...), the browser, the country of the visitor and the selected language. To prevent the usage of Hotjar, simply install a so-called “Do Not Track-Header”. If you visit our website using several different browsers, make sure to install a “Do Not Track-Header” on each browser. For more information visit the following link: https://www.hotjar.com/opt-out . For the privacy notice visit the following link: https://www.hotjar.com/privacy

Bing Ads
The website uses Conversion Tracking by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. In this case, a Microsoft Bing Ads cookie is stored on your PC when you enter the website through a Microsoft Bing Ad. This allows Microsoft Bing to recognise that the user has been directed to a specific conversion page. We are only able to obtain the overall number of visitors on our website. During these operations, no personal information is collected.
Any visitor who dissents to the collection of this behavioural information can simply disable it by adjusting the general settings of the browser accordingly. Alternatively, you can follow this link http://choice.microsoft.com/en-GB/opt-out; for the data protection notice and the usage of cookies by Microsoft and Bing Ads, follow this link: https://privacy.microsoft.com/en-gb/privacystatement

Cookie-Info

Cookie privacy

As written in the Italian law we inform the users who visit our website about our usage of cookies. This document can be seen as an informative sheet about the cookies we use. In addition on this page you can find some instructions and tips to deactivate this service. We would furthermore like to inform you that the majority of the browsers used worldwide automatically accept the usage of cookies. If you want to avoid this you have to deactivate or cancel them in your browser settings. With the deactivation of cookies it may happen that you cannot use all the services of our website.

What are cookies?

Cookies can be described as small textual lines of the visited websites that are saved on the computer of the user by the browser. By the time the user returns to one of the saved pages the browser reads the cookies saved on the computer and transmits them to the server of the website.

• Technical cookie: This type of cookie provides the users all the functions and services of a certain website. It is also used for authentication processes, for online registrations of web sessions and for the storage of information about the website itself.

• Profiling cookie: This type of cookie is used to optimize the personalized advertising on the internet in general, using the storage of searching habits of the user.

Google Analytics

This website also uses Google Analytics, a service that helps the provider of the website analyzing certain user data, such as the number of visitors, the browsers used etc. Google Analytics® does not save personal data – the data are only transmitted in code.

Google Analytics saves the following types of cookies:

If you do not give your consent on using and storing your cookies by Google Analytics you can download an add-on for your browser here.

Other Cookies

Deactivation of cookies

• Internet Explorer
• Internet Explorer (mobile Version)
• Chrome
• Safari
• Safari (mobile Version)
• Firefox
• Blackberry
• Android
• Opera

Cookies by third party suppliers

The European Interactive Digital Advertising Alliance gives the users a guideline to deactivate cookies by third party suppliers on its website.